Privacy Policy

1. Introduction

Vernicle ("we", "our", or "us") is committed to protecting the personal data of individuals who visit our website or engage with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This policy applies to all personal data collected through our website at https://verniclenad.club, as well as through any direct communications such as email, telephone, or in-person consultations.

If you have questions about this policy or our data practices, please contact us at [email protected].

2. Personal Data We Collect

We may collect the following categories of personal data when you interact with our website or services:

Contact information — your name, email address, telephone number, and business address, typically provided when you submit an enquiry through our contact form or correspond with us directly.

Professional information — your job title, organisation name, and industry sector, which helps us understand your requirements and tailor our response.

Technical data — your IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps. This data is collected through cookies and server logs.

Communication records — the content of messages, emails, and other correspondence you send to us.

3. How We Collect Personal Data

We collect personal data through the following means: directly from you when you submit our contact form or communicate with us via email or telephone; through cookies and similar tracking technologies when you browse our website; and from third-party analytics services that provide aggregated usage data.

We do not purchase personal data from third parties or collect data through any covert means.

4. Purposes for Using Your Data

We use the personal data we collect for the following purposes:

Service delivery — to respond to your enquiries, prepare proposals, deliver our artificial intelligence consulting services, and manage our ongoing relationship with you.

Communication — to correspond with you about our services, project updates, and administrative matters relevant to our engagement.

Website improvement — to analyse how visitors use our website so that we can improve its structure, content, and performance.

Legal compliance — to comply with applicable laws, regulations, and legal processes in Singapore.

We will not use your personal data for purposes beyond those stated here without first obtaining your consent.

5. Legal Basis for Processing

Under the PDPA, we process your personal data on the following legal bases: your consent, which you provide when submitting our contact form or agreeing to our cookie policy; contractual necessity, where processing is required to fulfil our obligations under a service agreement; and legitimate business interests, where processing is necessary for our reasonable business purposes, provided these do not override your data protection rights.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

Service providers — trusted third parties who assist with website hosting, analytics, and email delivery, bound by contractual obligations to protect your data.

Legal requirements — where disclosure is required by law, regulation, court order, or governmental request.

Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with appropriate notice provided to you.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. Enquiry data is retained for up to 24 months after our last communication. Client project data is retained for 36 months following project completion to support warranty and follow-up engagements. Website analytics data is retained in aggregated form for up to 26 months.

When data is no longer needed, we delete or anonymise it in accordance with our data management procedures.

8. Data Protection Measures

We take reasonable precautions to protect your personal data from unauthorised access, loss, misuse, or alteration. These measures include encrypted data transmission using TLS/SSL, secure server infrastructure with access controls, regular security audits and vulnerability assessments, and staff training on data protection practices.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. We cannot provide an absolute assurance of security, but we continually review and improve our practices.

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and to gather usage data for analytical purposes. You can manage your cookie preferences through our cookie consent controls or through your browser settings.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

10. Your Rights

Under the PDPA, you have the following rights with respect to your personal data:

Access — you may request information about the personal data we hold about you and how it is being used.

Correction — you may request that we correct any inaccurate or incomplete personal data.

Withdrawal of consent — you may withdraw your consent to our collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide services to you.

Data portability — where applicable, you may request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

11. International Data Transfers

If we transfer your personal data outside of Singapore, we will take steps to ensure that the receiving jurisdiction provides a comparable standard of data protection or that appropriate contractual safeguards are in place, in compliance with the PDPA.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party website you visit.

13. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was published. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us:

Vernicle

30 Raffles Place, #19-08, Singapore 048622

Email: [email protected]

Phone: +65 9618 4273

16. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore. More information is available at www.pdpc.gov.sg.